SHIPPING INFORMATION

Orders placed will generally be shipped out on the following day with the exception of orders placed on a Friday. Those orders will ship out on the following Monday or next Business day (if Monday is a holiday). You will be notified via email once your order has been shipped. Shipping times can vary based on method chosen and delivery location. We do not refund for packages lost in transit. We are unable to refund or replace stolen packages or any un-retrieved packages that have been confirmed as delivered. 

Return Policy

Return

Regular priced merchandise can be returned for store credit provided it is returned to us within 14 days of receipt. Please note that shipping charges are non- refundable and you will be responsible for shipping charges on return merchandise. No returns or exchanges are allowed on Sale/Private Sale items. If you receive a discount of 25% or more it is final sale. All returns MUST meet the following criteria: Unworn Unwashed All tags must be attached No perfume or other scents No rips or tears No other signs of being worn In the rare circumstance that your item is damaged or faulty upon arrival, any claims must be made within 3 days.  To begin the return process, please email info@madmoizellecloset.com with your order number. We will send you a return label and cost will be deducted from your final store credit - if you wish to send it on your own please let us know. Once we have received your package, your store credit will be processed within 10 business days. You will be notified via email at the email address listed on your account when your order was placed

Contact US

info@madmoizellecloset.com